Dentons releases the secure customer version of ChatGPT

Dentons, the largest global law firm, is set to introduce a specialized version of ChatGPT called “fleetAI” that aims to enhance its legal services by leveraging generative artificial intelligence. This proprietary tool incorporates a chatbot powered by OpenAI’s GPT-4 Large Language Model. It will empower Dentons’ lawyers to conduct legal research, create legal content, and identify relevant legal arguments. Another component of fleetAI allows for the uploading of legal documents, facilitating the extraction, analysis, and querying of essential data like clauses and obligations.

Dentons collaborated with Microsoft to ensure the security and privacy of client data. All data uploaded into fleetAI is isolated from external access, not used for model training, and is automatically deleted after 30 days. The introduction of fleetAI is expected to revolutionize the way the firm delivers services to clients, enabling more efficient and effective workflows.

This innovation is spearheaded by Joe Cohen, Dentons’ UKIME Head of Innovation, in collaboration with Microsoft. The technology’s potential use cases were identified and tested with clients during development. Dentons aims to be at the forefront of integrating generative AI into day-to-day legal workflows, with fleetAI expected to launch in August 2023.

In addition to its immediate benefits, fleetAI’s future iterations are already in the works. Dentons plans to integrate the tool with their existing legal robots that automate tasks such as extracting data from Companies House and predicting outcomes for clients’ employment tribunal claims. Other developments include a knowledge chatbot and a Business Services chatbot for internal policies. Dentons is also exploring partnerships with third-party products to offer a diverse portfolio of tools for their lawyers.

The deployment of fleetAI is anticipated to transform Dentons’ client service delivery, demonstrating the firm’s commitment to innovation and its drive to enhance legal practice through cutting-edge technology. The tool will undergo a beta testing period following its August 2023 launch, and feedback will be used to fine-tune its usage guidelines for different practice groups.