Clifford Chance Leverages Microsoft AI Suite 

Global law firm Clifford Chance is taking a significant step forward in its digital transformation journey by expanding its use of AI technologies with the deployment of Copilot for Microsoft 365 and Viva Suite for its global workforce. 

This latest investment follows the successful global rollout last year of Clifford Chance’s private and secured AI tool, ‘Clifford Chance Assist,’ developed on Microsoft’s Azure OpenAI platform. Now, the firm is among the first organizations worldwide to deploy both Copilot for Microsoft 365 and Viva Suite at scale across its entire workforce. 

These innovative solutions leverage artificial intelligence and natural language processing to enhance productivity and employee experience by automating various daily tasks, including meeting and task management, drafting emails, inbox management, and providing access to continuous learning and insights with Viva Insights and Viva Learning. 

Paul Greenwood, Chief Technology Officer at Clifford Chance (pictured), highlighted the firm’s commitment to digital innovation: “Harnessing digital innovation to enhance our business operations and continuously improve client delivery has always been at the heart of our successful growth strategy. We are now excited to be one of the first organizations to be rolling out Copilot for Microsoft 365 and Viva Suite globally at scale as part of our suite of AI-powered workplace solutions. This will empower our workforce to automate routine tasks enabling greater productivity, faster turnaround, and increased client satisfaction.” 

Nick Hedderman, Senior Director at Microsoft UK, praised Clifford Chance’s innovative approach: “Clifford Chance is driving real innovation in the legal sector by combining the power of Copilot for Microsoft 365 with Viva Suite as the tool for enabling change. This not only signifies dedication to AI-led innovation but also reflects the immense potential for everyone who works in the organization.” 

The deployment of Copilot for Microsoft 365 and Viva Suite aligns with Clifford Chance’s global Principles and Policy framework for responsible AI adoption, ensuring fairness, transparency, accountability, and privacy. Additionally, any legal output generated by an AI system at Clifford Chance is identified as such and validated by a qualified lawyer in the respective jurisdiction.